Larrek Investigations understands the importance of maintaining confidentiality of the personal information that is in our possession. As such, we have made a commitment to collect, use, and disclose personal information in compliance with all applicable laws and in a manner in which a reasonable person would consider appropriate in the circumstances.
This policy governs the collection, use, disclosure, and handling of personal information in the course of all Larrek Investigations’ business activities and is based on the principles and rules set out in all applicable privacy legislation.
1) Accountability
Larrek Investigations is responsible for the collection, storage, administration, and protection of any personal information we have under our control. Our Chief Privacy Officer ensures our company’s compliance with the ten (10) fair information principals.
Chief Privacy Officer:
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Carrie Domm Larrek Investigations Direct: 226-338-8346 |
We will respond to all inquiries within 30 days of request.
2) Identifying Purposes
Larrek Investigations will identify and document the purposes for which any personal information is to be collected before or at the time information is collected. All assignments received from our clients will be reviewed to ensure the requests are compliant with all relevant legislation.
3) Consent
Except for where the law provides an exception, we will obtain the appropriate consent of individuals for the collection, use, or disclosure of personal information. When conducting an investigation, the collection of personal information is imperative to the process, however, the consent of individuals would often destroy the purpose of the investigation. In this case, personal information will be collected, used, and disclosed without consent, in accordance with relevant legislative statutes. Exceptions vary depending on the applicable statute.
4) Limiting Collection
When collecting personal information, we will only collect information that is necessary and relevant to the documented assignment.
5) Limiting Use, Disclosure and Retention
Personal information will be used and disclosed only for the purposes that it was collected, except with the consent of the individual, or as required by law.
Personal information will be kept for as long as is reasonably required for the purposes outlined in this Privacy Policy or as otherwise required to meet legal or regulatory needs. As soon as personal information reaches its maximum retention period, steps are taken to destroy the personal information.
6) Accuracy
All personal information collected by Larrek Investigations will be kept as complete, accurate, and up to date as possible for the completion of the purposes for which it is to be used.
7) Safeguards
Any personal information that is in the possession of Larrek Investigations shall be safely secured in a manner that is appropriate to the sensitivity of the information. Regardless of the format in which it is held, all personal information will be thoroughly secured against loss or theft, unauthorized access, disclosure, copying, use, or modification. Training is provided to all staff regarding their responsibilities in the protection of personal information they may have access to based on their job function.
All information will be accessible on a limited basis only as required based on job function, and any unauthorized access will be strictly prohibited.
8) Openness
Our policies and procedures are made readily available to individuals requesting information regarding the management of personal information that is under our control. Policies and procedures will be easily understandable, and information will be provided in alternate formats upon request.
Larrek Investigations’ Privacy Policy is available on our website, located at www.larrek.com, or by contacting our office at 1-888-576-3010.
9) Individual Access
If requested, Larrek Investigations will inform an individual of the existence, use, and disclosure of their personal information, and they may be given access to their information. Individuals may also challenge the accuracy and completeness of that information in accordance with applicable law.
According to the law, there are some exemptions that may prevent us from providing all access to personal information. All access will be limited to personal information that is not necessary to the purpose of an investigation, or if personal information about another individual may be revealed. Access requests will be thoroughly reviewed to ensure compliance with all applicable legislation.
If an individual’s request is determined to be compliant with legislation and not subject to any exemptions, we will advise the individual of the personal information in our possession. This will include the type of information, how it was obtained, what it is being used for, as well as to whom it has been disclosed.
If the individual can provide proof of an error in their personal information, an amendment will be made and any other parties who may have had access to the incorrect information will be advised, where appropriate. If the individual cannot prove the inaccuracy of the information, we will document the complaint and send this information any other parties, where appropriate, for their knowledge and reference.
If an individual requests their information and their request is denied, reasoning for the denial will be provided and the individual will be informed of their right and the relevant avenue to pursue an appeal of our decision. Please note, we may require payment of a minimal cost to cover any administrative costs associated with preparing a response. This will be done in accordance with applicable legislation.
10) Challenging Compliance
An individual shall be able to address a challenge concerning compliance with the above principles to the Chief Privacy Officer as noted above.
This policy will be reviewed annually.